LUXURY ESCAPES Terms and Conditions
All quoted rates and packages are based on the indicated airfares, accommodation, other travel services and rates of exchange available at the time of quotation.
Please note that no services are held/reserved/booked at the time of quote and thus services are subject to availability.
All tour and or travel prices are therefore subject to change without prior notice due to unforeseen tariff adjustments, exchange rate fluctuations, accommodation rate increases, airfare increases, fuel surcharges, airport tax amendments, which may become effective up to and including the day that full payment is received.
Rates quoted on any offer, website promotion and any other promotional material are based on all costs prevailing at the time. LUXURY ESCAPES TRAVEL AND TOURS therefore reserves the right to adjust all prices at time of final payment.
All information contained on the LUXURY ESCAPES TRAVEL AND TOURS website, travel documents and any promotional material are to the best of our knowledge accurate, however, LUXURY ESCAPES TRAVEL AND TOURS accepts no liability for any errors and or inaccuracies that may occur.
Availability and Reservations & Booking Procedures:
All travel arrangements/packages quoted are subject to availability at the time of booking.
All reservation requests and confirmations must be received in writing.
All reservations will require the following information:
- Guest full names as per ID or passport
- Dates of birth per passenger
- Contact information including contact telephone & mobile numbers, email address.
- Any dietary or special need requirements.
- To guarantee a reservation, a non refundable deposit is immediately payable on the invoice.
- Flight fares are payable within 24 hours of invoice to guarantee fare.
- Amendments may incur amendment fees as stipulated by the individual airline/supplier.
- Final payment is due no later 31 Days prior to departure for all bookings
- Full confirmation / documentation can only be released upon receipt of final payment.
- In the event of last minute bookings 100% payment is required.
Any amendment made to a reservation (date change, additional services, re-routing etc) after confirmation may incur amendment fees or increase in rate as stipulated by the service provider. These fees incurred shall be for the client’s account.
All prices quoted by LUXURY ESCAPES TRAVEL AND TOURS and listed on the www.LUXURY ESCAPES Travel and Tours.co.za website are highly discounted and payment is required by electronic transfer or direct deposits.
In the case of an overseas bank transfer a bank or administration fee of R 400.00 per transaction will be charged.
In the event of last minute bookings 100% payment will be charged.
Once a reservation and or confirmation request has been received in our office, it becomes liable for cancellation fees as follows:
- More than 31 days prior to departure – 50% of the tour price.
- Less than 31 days prior to departure – 100% of the tour price.
All bookings are also subject to the terms and conditions specified by the individual suppliers of the services, these may supersede the above LUXURY ESCAPES TRAVEL AND TOURS cancellation conditions.
LUXURY ESCAPES TRAVEL AND TOURS will provide on request, the supplier’s terms and conditions.
No refund will be considered for any unused services.
LUXURY ESCAPES TRAVEL AND TOURS reserve the right to and shall be entitled to cancel any tour or product sold prior to departure, and in such case LUXURY ESCAPES TRAVEL AND TOURS shall be obligated to refund all amounts received by them to that time by the client who shall have no further claim of whatsoever nature against LUXURY ESCAPES TRAVEL AND TOURS arising out of such cancellations.
While every effort is made to keep to all pre-confirmed itineraries, we reserve the right to make changes and even cancellations where necessary.
In the event that any travel service confirmed by LUXURY ESCAPES TRAVEL AND TOURS but subsequently become unavailable for any reason whatsoever, LUXURY ESCAPES TRAVEL AND TOURS do not accept any liability for such unforeseen circumstances.
Travel and cancellation insurance is strongly recommended.
Flight and Timings:
Flight timings are provided by airlines and are subject to Air Traffic Control restrictions and regulations. All means of transportation are subject to weather conditions. It is the client’s responsibility of passengers to check-in on time for any transportation services. There is no guarantee that transportation services will depart at the times stated on any itinerary or ticket. All timings are estimates only, and LUXURY ESCAPES TRAVEL AND TOURS does not accept any liability for any delay, however arising, or for any schedule alterations.Travel Insurance is strongly recommended for all travels.
Liability of LUXURY ESCAPES TRAVEL AND TOURS:
LUXURY ESCAPES TRAVEL AND TOURS acts only as an agent for the supplier and or service provider and accordingly accept no liability for any loss or damage which any client may suffer, as a result of failure of such principals to fulfill their obligations, whether in relation to travel arrangements, medical care, accommodation or otherwise. LUXURY ESCAPES TRAVEL AND TOURS does not and cannot guarantee the safety standards or satisfactory performance of any supplier. Travel Insurance is strongly recommended for all travels.
Travel Insurance is strongly recommended to safeguard the guest against cancellations and events of an unforeseen nature. Insurance is the passenger’s responsibility and we recommend comprehensive travel insurance that covers medical expenses, personal accident, baggage, loss of deposit through cancellation and or default of the service providers.
Passports, Visas, Vaccinations And Inoculations:
It is the sole responsibility of the customer to obtain proper, current and valid passports, visas, vaccinations, inoculations and the like as and where required. LUXURY ESCAPES TRAVEL AND TOURS shall not be responsible or liable for any consequence of any nature arising from the customer failing to ensure that he / she has complied with all such requirements. LUXURY ESCAPES TRAVEL AND TOURS bears no responsibility for incorrect passport or immigration documentation. South African residents traveling on a foreign passport must ensure that they have correct documentation from Home Affairs to re-enter the country.
Service Coupon Terms and Conditions:
Each coupon is identified by a Coupon Code and is specific to a supplier for redemption and may only be redeemed by the passenger/guests named on the coupon.
Each coupon has different inclusions, based on the service confirmation.
Coupons are for single use only.
Coupons are redeemable only at the supplier listed on the coupon and only for the date and/or time specified on the coupon.
Coupons are not transferable or redeemable for cash.
In the case of a multiple-service or package coupon, the package suppliers will be listed on the coupon.
Individual service providers terms and conditions may apply.
Consumer is required to pay any additional or excluded services not included on the coupon.
Upon receipt of confirmation, this agreement shall constitute the entire understanding between the parties and, as such, including this clause, may not be altered or modified except by an agreement in writing by all parties.
The Jurisdiction of the South African courts and the laws of South Africa shall govern this agreement.
Address: Online Wholesaler, Sandton, JHB